Human Resources Classes
Effective communication skills are fundamental to success in many aspects of life. Statistics point to the fact that approximately 85% of our success in life is directly connected to our communication skills. That means no matter how determined, how dedicated, or how highly educated someone is, they still have a low probability of success without the right communication skills. This one-day workshop is designed to help you improve your interactions with people in the workplace and at home. If you struggle to find that middle ground between being too aggressive or too passive, or perhaps need to enhance your ability to handle difficult situations without being manipulated, then this workshop is for you!
You will learn:
How to identify common communication problems
Develop skills on how to ask questions so that you gather the most important information needed
Identify what your non-verbal messages are telling others
Learn established practices aimed at listening actively and empathetically to others
While learning about the five approaches to relationships, you will also master how to create a professional image for yourself, learn how to firmly stand your ground when saying “no” and discover the 10 commandments of positive relationships.
Thu Aug 13 2020 08:00 AM - 5:00 PM
Every new manager wants to avoid the mistakes and unexpected challenges that can come with being a new leader. This course will cover an overview of the supervisory skillset an effective manager would need to be successful. You will be introduced to the hidden aspects of being an authentic, heart-driven leader because research supports employees leave an organization most often because of management...don’t be the manager to add to that statistic. The target audience is for new people in any supervisory/team leader position however, inspiring managers can also benefit from this session.
Here are just a few of the topics that will be covered:
• The difference between leadership and management
• The 5 practices of exemplary leadership
• Building trust with, and within your new team
• Creating a culture that attracts and retains the best
• To be the manager no one wants to leave
• Communicating with a vision
• Hiring right the first time – personality vs character; attitude vs skill
• Understanding the value of emotional intelligence and why that matters
• The Great Manager Checklist
Wed Jul 29 2020 08:30 AM - 4:30 PM
There is a simple method for systematically solving problems. By solving problems in an orderly way, you can significantly increase the power of your belief that the situation does have a solution. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible choice and then implement it.
This workshop will help you to find sustainable solutions and learn new, creative ways to approach problem solving. Unless you live in total isolation, you are, by necessity, involved with problem solving and decision making. By embracing diversity of thought and by understanding your problem solving style, you can expect better results in finding effective solutions once you have completed this workshop.
• Increase your awareness of problem solving steps and problem solving tools.
• Distinguish root causes from symptoms to identify the right solution for the right problem.
• Improve your problem solving and decision making skills through identifying your own problem solving style.
• Identify ways to think creatively and work towards creative solutions
Wed Aug 12 2020 08:00 AM - 5:00 PM
A great presenter has two unique qualities – dynamic skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your Communication skills and style.
In this workshop, you will master the skills that will make you a better speaker and presenter. You will study the benefit of learning how to identify ways to gain rapport with your audience; learn techniques to reduce nervousness and fear; recognize how visual aids can create impact and attention; develop techniques to create a professional presence; learn different ways to prepare and organize information; and prepare, practice, and deliver a short presentation.
Acquire these principles, mix them up with your own unique style and your presentations are sure to be dynamic!
Tue Jul 14 2020 08:00 AM - 5:00 PM
SHRM - Essentials of Human Resources is a premier introductory course offering a broad overview of the human resource function. If you are new to human resources or simply want to strengthen your employee management skills, this program is for you.
This cost effective course covers real-life HR issues and today's most vital and timely topics, including:
Selecting qualified employees
Orientation and training
Employee performance process
Enroll today and learn practical techniques for effectively handling daily HR challenges. SHRM materials for the course included.
Tue Jul 28 2020 08:30 AM - 3:30 PM
Thu Jul 30 2020 08:30 AM - 3:30 PM
We are a primary training provider for the Louisiana Incumbent Worker Training Program (IWTP) and a training provider under the Small Business Employee Training Program (SBET).
Through these programs you can get training for your employees — for free.